reInsight Transition Frequently Asked Questions

To assist our members with the transition to reInsight we have compiled a few of the most Frequently Asked Questions (FAQ’s) that have been submitted to our Technical Support Department over the past two weeks. Please Contact Us with any additional questions and we will be glad to assist you.  Georgia MLS Support is now available Monday through Friday 8:30a.m. – 7:00p.m. and Saturday from 8:30a.m. – 5:00p.m. Additional help can be found at www.gamlshelp.com .

 Tech Tips

 Which internet browser do you recommend for reInsight?  While reInsight operates on all browsers, Georgia MLS recommends Mozilla Firefox, Google Chrome, and Safari. It is important that your browser is the most current version available and that your computer has all the latest updates installed.

                Latest Browser Versions:

  • Chrome Version – 22.0.1229.94
  • Mozilla Firefox Version – 16.0.1
  • Safari Macintosh Version – 6
  • Internet Explorer 9

If you are a PC user visit  windowsupdate.microsoft.com to update your operating system with the most current updates.  For Macintosh users, visit www.apple.com/softwareupdate.

My Adobe Flash is out of date, how can I update Adobe Flash?  To download the latest version, visit www.adobe.com and select Adobe Flash Player in the lower right section of the page.  Remove the check mark to download the Google Toolbar and select “Download Now”.  Follow the prompts through the rest of the installation.  This will ensure you have the latest version of Adobe Flash Player.

 reInsight Quick Tips

 How can I download photos from reInsight?  To download photos from reInsight, select the “Options Wrench” icon on any listing from the results grid and choose “Photo Download”.  If you are viewing a full or client detail report you may select the “Photo Download” icon.  Click here for a short video tutorial.

How can I run a quick market analysis without using the full CMA function in reInsight?  You can utilize the Comparables or Comparable Rental Template located in the template drop down of reInsight.  From the Search page select the Template drop down.  Choose MLS Templates and select either Comparables or Comparable Rental.  The Comparable Rental template is used for rental properties.  Click here for a short video on how to utilize these templates.

For a full list of reInsight frequently asked questions… click here.
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