Paragon® Transition Frequently Asked Questions

Paragaon_Header_FAQ

Find answers to the most asked questions about transitioning to Paragon, as well as recommendations prior to cut-over to Paragon.

HOW DO I LOGIN TO THE PARAGON SYSTEM?
There are two ways to login to Paragon. The first way is to login to gamls.com and select “Paragon Search” under the Online Access heading on the home page. You will need to enter your LOGIN ID and PASSWORD to access the system.

The second way to access Paragon is by typing in gamls.paragonrels.com into the browser address bar.

WHEN CAN I START USING THE PARAGON SYSTEM?
Paragon is fully functional and ready to use as your MLS system with the exception of Listing Input. Listing Input and Maintenance must still take place in reInsight. Currently the listing database in Paragon is updated via a listing data transfer every half hour from reInsight. Since listings are coming over from reInsight, Paragon’s auto search/auto notification module is active. This is a perfect time to start learning and utilizing this feature.​

WHEN DOES REINSIGHT SHUT DOWN AND PARAGON GO LIVE?
It is anticipated that Paragon will be the primary online system near the beginning of the second quarter of 2016. We will give ample notice on the cutover date, but now is the time to take advantage of the training classes and learning resources so you will be prepared for the transition.

WILL “GAMLS SEARCH” STILL BE AVAILABLE ONCE PARAGON BECOMES THE PRIMARY ONLINE SYSTEM?
GAMLS Search, found at the top of the homepage after logging into gamls.com, will still be available to Georgia MLS members and will continue to be a viable way of accessing the listing database through its many various functions.

WILL MY LOGIN CREDENTIALS CHANGE?
Your LOGIN ID’s and PASSWORDS will remain the same. Paragon is case sensitive, so your LOGIN ID and PASSWORD is reflective of your member ID in your agent record at Georgia MLS.

WHAT LISTING DATA IS BEING BROUGHT OVER FROM THE OLD SYSTEM?
All of the listing data, including pictures, has been brought over from reInsight. Sold listings in Paragon will go back three years. Historical listings prior to three years can be found in GAMLS Search under the “Old Off Market Category. Individual “Listing History” has also been brought over from reInsight.

WILL MY CONTACTS AND SAVED SEARCHES BE TRANSFERRED INTO PARAGON?
Yes. Contacts and Saved Searches residing in reInsight were converted over on 2/14/2016. Any new contacts or saved searches created in reInsight after 2/14/2016 must be added or recreated in Paragon. Although the saved searches should remain associated with their respective contacts, it may be necessary to confirm by verifying the contact/search relationship in the Contacts Module in Paragon.

PARAGON FOLLOWS THE CAN SPAM ACT OF CONGRESS ON EMAILING LISTINGS TO CUSTOMERS
One of the rules of the Can Spam Act is that Paragon must have on file a verifiable email address of all Agents emailing listings to the general public. When you first login to Paragon, you will be presented with the System Preferences wizard. Part of the setup process is to verify your email address for the Can Spam Act. By using the setup wizard, the system will send an auto email to the email address that Georgia MLS has on file in your agent record. When you get this email, be sure to click on the link to verify your email address. This tells the system that there is a real live person using this email address and not a spamming computer. If you choose not to use the wizard, the first time you send an email to a customer you will be prompted to verify your email. You must do this to ensure your email privileges in Paragon.

 

RECOMMENDATIONS PRIOR TO CUT-OVER TO PARAGON:

Please use this transitional time to your advantage.

Sign up for the Paragon class. This will help you become familiar with the tools and navigation of Paragon. The class times and locations can be found by selecting “Tech Class Self Enrollment” under the Education header on the homepage of gamls.com.

Spend 30 minutes a day in Paragon to familiarize yourself with the navigation and workflows of the system.

Do an MLS # search for your Active listings and make sure that the listing data is correct. Let us know if you find a discrepancy.

Set yourself up as a contact, associate a search to your contact record, and email the search results to yourself so you can become familiar with what your clients will receive.
Customize your search templates, grids/spreadsheets, and add your agent image and office logo. A preferences “Wizard” will automatically start when you first login to Paragon. This wizard will walk you through the steps of putting in your agent and office logos.

Check that your Contacts and Saved Searches were converted over correctly. Remember that any new contacts or saved searches added in reInsight after 2/14/2016 must be reentered into Paragon.

Make sure your computer browser and operating systems are updated to the most current version.

Utilize the help resources available via the Paragon and GAMLS Home Page.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s